Vision Application FAQ

1. How do I apply for vision services from The Lighthouse?

  • Submit an application and supporting documents (listed on application).
  • Submit proof of Georgia residency for at least the preceding 12 months.
  • Submit proof of annual household income of less than 200% of the Federal Poverty Guidelines.

2. How much will the eye exam cost?

The eye exam is free for approved applicants.

3. How often can I get an exam?

One (1) exam every two (2) years through The Lighthouse (unless the doctor has ordered or prescribed additional visits).

4. How much will my glasses cost?

The first pair of glasses is $15. Upgrades are priced accordingly and will be discussed with you at the clinic. If at any point you decide to get a second or third pair, the price will vary depending on your prescription.

5. Will you hold my glasses until I can afford to pay?

No, we are unable to hold glasses. Payment is due at the time of your appointment.

6. What forms of payment do you accept?

We accept cash; money orders (payable to The Lighthouse); credit/debit cards (Visa, MasterCard, Discover, and American Express); and cashier’s checks. We do NOT accept personal checks.

7. How often can I receive glasses from The Lighthouse?

Approved patients may receive a maximum of three (3) pairs of glasses every two (2) years.

8. What if my glasses are lost or stolen, break, or are otherwise unusable?

Your glasses (lenses only) are covered under a 90-day warranty starting the day you receive them. Broken frames are not covered. if you need a replacement pair after the warranty expires, the cost will vary depending on your prescription.

9. How long does it take to make a pair of glasses?

Standard processing time is 4-6 weeks but may vary.

10. How long is an application valid?

A vision application is good for 12 months (one year).

11. How do I cancel my appointment?

To avoid penalty, patients must cancel appointments no later than 48 hours in advance. Patients who miss more than two (2) appointments will not be allowed to reschedule until their current application term has run out. (Application terms are 12 calendar months.)